Participant recruitment now even easier Today we are launching a partnership with European participant recruiter TestingTime.com. This will make it easier and cheaper (50% off for Lookback users) to access participants in Europe, and the partnership complements
We are hiring for a senior devops(ish) position! Lookback is a cashflow positive, remote first, tech SaaS startup from Stockholm, with headquarters in Palo Alto. We are growing and now we need a hands-on operations person capable of working in a
Product updates New: Write tasks for Self-Tests Now you can finally send detailed instructions to your participants when using Lookback's Self-Test mode.
User Experience 6 reasons to use Lookback instead of Zoom/Hangouts for user research This is a common question. There are 6 reasons.1. See the screen and the gestures Once a session is started with a user, Lookback let's you see their screen and visualizes where
Perspectives How to embrace failure We should really embrace failure more. If we don't embrace failure we are in fact penalizing it, and if we are penalizing failure, we are penalizing success.To embrace failure is to embrace
Perspectives Default to Nothing: How to succeed at work with way less effort I wanted to share my latest obsession. It's something really hard but oh-so-nice. It's about my default state. The state that I gravitate towards as any particular action, piece of work or thought
Perspectives Grow faster at work: Our 5 best principles I'm a big fan of the new book Principles by Ray Dalio. In it, Ray proposes that we spend time refining and sharing the principles that guide our actions.That practice has become
Product updates Better reliability with our new Chrome Extension, and other updates We're working hard to build an incredibly reliable UX research platform. Here's what's new from us:Completely rebuilt Chrome Extension (v2.0)The Participate Chrome Extension that you and your users can use
Product updates Easily invite observers to your user research sessions If you're conducting a study and want stakeholders to join your research sessions, you don't want them to have to create an account, remember some password, etc — you just want them to jump
User Experience Our 7 product principles, and why we need them Building a great product is really hard. That's why we've created these 7 principles — to help us make decisions faster and more cohesively.It doesn't mean we'll always get it right, but by
Perspectives Setting goals and managing progress How do I set goals and how do I follow up on progress? These are perhaps the two most important questions a leader can ask. The way you answer will significantly impact how
User Experience The Problem Roadmap: Only build what matters to customers We’ve instead switched to is a “problem roadmap”, which lists the most pressing needs our customers have. Here's how you can build yours.
Product updates Introducing Cloud Recording, straight from the Dark Dimension Today we have something extra special for you: Cloud Recording. All Live sessions are now automatically recorded on Lookback servers. Participants will no longer need to upload, and sessions are ready to re-watch
User Experience Lyft: Using Lookback for User Research Sprints At Lyft, Frank Yoo and Vicki Tan have been running research sprints to cultivate a user-centric design approach. They’ve been using Lookback to provide greater accountability for the process, justify their design
Perspectives I am your co-creator, not your competitor A competitive mindset has always been present in human interaction, not the least in business. But it’s halting innovation and causes us to focus on the wrong questions. Now is the time