New Lookback pricing
We are changing our self-serve pricing model from seat based pricing to usage based pricing. This change is effective for all new trials and…
Curious about Lookback features?
Here’s a list of what we support and FAQs, as of July 2020 High-level capabilities Qualitative research ✔ Mixed-method research ✔ Usability testing ✔…
Building an Accessible Lookback: Color
We think all accessibility stories are interesting and unique, including our own! In this content series we’ll share how we’ve landed at our own…
Our Mobile Participant Experience
Because we are a product that research and design teams use daily, we’ve learned how to pressure test our own product with those same…
Yes, we are still sponsoring UXRConf!
Today, UXRconf officially announced that they are cancelling their in-person event and replacing it with a fully remote conference: UXRconf Anywhere. Lookback has been…
How is Lookback different from video conferencing tools like Zoom, Skype or GoToMeeting?
The answer is simple: Lookback is built for research. We know it can take some effort to make a case and get budget approval…
Say Hello to Rounds
We have a new, unique dashboard structure that paves the way for better organization of your mixed-method research and aligns with iterative product development….
7 Tips on How to Ask the Perfect Questions in User Experience or Market Research Projects
Elements of a good research question, common mistakes and how researchers can avoid them As researchers, we are always trying to better our craft….
The Art of Moderating Research
Whether or not you’re a practiced UX Researcher, we can all agree that the role of the researcher in moderated sessions is to provide…
Ping Cleaning: How I Marie Kondo’d the s**t out of my digital workspace
This post was inspired by an internal tip from our Design extraordinaire @Craig Stubblefield. And of course, my Tidying Up binge fest of 2019….
Another Year Older
Six years stronger 2019 wasn’t just another year added, it was the wrapping up of an important growth stage in the life cycle of…
Building a Product Within a Product
A highlight from UXRConf 2019 Our very own Kacie Wise and Henrik Mattsson took the main stage to discuss why the importance of research…