Early wins & fitting in: How to succeed during career transitions
Guest post: While career transitions give us the opportunity to grow professionally, it’s imperative that we do the right things early on to thrive in the face of change.
How to build remote relationships at scale
With so many interesting people online to build relationships with, I’ve need a way to track them somehow. In this post, I’ll share my best practices, and how I’ve built a better contacts manager with Airtable.
How to be a great remote collaborator
Remote work is getting more popular, and today I’ll expand on the 7 most important areas to make you a better remote collaborator, after 15 years of practice.
4 types of intuition, for product management and beyond
I believe intuition is behind a lot of great products, but we don’t talk about it often. This article helps you categorize, and improve, your intuition.
Whitney Hess: Tech needs more self-empathy to build social justice
To understand tech’s responsibility to respect users’ privacy, we naturally had to turn to Whitney Hess for an interview. Whitney is a wise and thoughtful designer who’s now also a coach, writer and speaker….
Let’s pledge to defend user privacy
There’s now an excellent opportunity to move the tech industry into being privacy-centric. And we believe UX people should lead the charge.
Becoming joy-driven — a startup founder’s journey
Work used to feel like such a weight because of all the things I didn’t like to do, but felt like I had to do. Then I decided to become joy-driven. This is my story of transformation, into a new way of life that actually works — and is fun.
The best way to declutter my brain: Imaginary conversations.
I often find myself wanting more clarity in life. That’s when I use this great method: imaginary conversation with someone who’s really smart or loving.
From burnout to joy: Avoiding remote work’s biggest pitfalls
Remote is awesome but can cause loneliness, burnout and misalignment. After many years of remote working — with several highs and lows — here’s how we’ve learned to make it a joy.
The One Insight Per Day Method
During my recent three-month sabbatical, I learned so much and was journaling a lot. Eventually I wanted to synthesize all of my reflections. So I came up with a process that’s become surprisingly impactful:…
“Usability testing is the ugly child of research” — and why we still love it
We interviewed user researchers from Airbnb and Google to get their take on usability testing’s bad rap, and whether it’s deserved.
How to win the battle for user research
Despite the surge of user-centric design practices, there are so many user researchers who find themselves having to fight: for impact, for budgets, for new hires. In other words, user research is not yet…