Note taking using Lookback
As a Counselor, notes were my primary way of documenting what happened during a session. I wanted to give all of my attention to…
New Lookback pricing
We are changing our self-serve pricing model from seat based pricing to usage based pricing. This change is effective for all new trials and…
Curious about Lookback features?
Here’s a list of what we support and FAQs, as of July 2020 High-level capabilities Qualitative research ✔ Mixed-method research ✔ Usability testing ✔…
Building an Accessible Lookback: Color
We think all accessibility stories are interesting and unique, including our own! In this content series we’ll share how we’ve landed at our own…
Say Hello to Rounds
We have a new, unique dashboard structure that paves the way for better organization of your mixed-method research and aligns with iterative product development….
Added notifications for improved collaboration
If you’re leading a remote moderated Live session, it can be tough to balance between the participant’s test, note making and collaboration with your…
Our New iOS Experience
We are excited to announce a major change to our iOS offering! Last week we introduced a completely new iOS Participate app (version 4.0+)…
Stream the dream – improving Lookback’s video infrastructure and Live player
Reliable, high-quality video has been a fundamental part of Lookback’s platform since the very beginning. We introduced our Live feature in 2016, empowering customers…
Participant recruitment now even easier
Today we are launching a partnership with European participant recruiter TestingTime.com. This will make it easier and cheaper (25% off for Lookback users) to…
New: Write tasks for Self-Tests
Now you can finally write detailed instructions when sending out Self-Tests. Perfect for unmoderated testing with remote users: A couple of things to note:…
Better reliability with our new Chrome Extension, and other updates
We’re working hard to build an incredibly reliable UX research platform. Here’s what’s new from us: Completely rebuilt Chrome Extension (v2.0) The Participate Chrome…
Introducing Cloud Recording, straight from the Dark Dimension
Today we have something extra special for you: Cloud Recording. All Live sessions are now automatically recorded on Lookback servers. Participants will no longer…