Because we are a product that research and design teams use daily, we’ve learned how to pressure test our own product with those same teams. It would be a shame if we ourselves didn’t adhere to research and design standards, wouldn’t it!?
The same is true for how users or participants experience our app when testing with or without a moderator.
One of the most common questions we get from researchers is
“what does the mobile participant experience look like?”
Here we’ll walk through the mobile UX so you can get an idea of what your participants go through to get to your test:
This workflow is always being optimized and simplified, yet aligned with what is and isn’t allowed by the device makers – so it’s in flux but always improving.
Happy researching! 🎉