Jun 12, 2018

Setting goals and managing progress

How do I set goals and how do I follow up on progress? These are perhaps the two most important questions a leader can ask. The way you answer will significantly impact how

Mar 16, 2015

Lyft: Using Lookback for User Research Sprints

Lyft: Using Lookback for User Research Sprints

At Lyft, Frank Yoo and Vicki Tan have been running research sprints to cultivate a user-centric design approach. They’ve been using Lookback to provide greater accountability for the process, justify their design