How to win the battle for user research
Despite the surge of user-centric design practices, there are so many user researchers who find themselves having to fight: for impact, for budgets, for…
Grow faster at work: Our 5 best principles
I’m a big fan of the new book Principles by Ray Dalio. In it, Ray proposes that we spend time refining and sharing the…
The Problem Roadmap: Only build what matters to customers
Many software companies have a product roadmap, with a list of features they’re planning to build, one after the other. While useful, it may…
We’re all addicted to tech. Here’s what’s finally going to save us
It’s fantastic that we now have built-in screen time management on iOS and Android. But one big piece is still missing before it becomes…
Your product isn’t opinionated enough — tell us what it can’t do!
I recently came across a product called Retool that positioned itself as “the best product for building internal tools without coding”. That’s a super…
Why I’ll work without a laptop and desktop computer in 2019
After using Mac for 10+ years, I’ll start this year with iPad Pro 11″ as my only work device. Here’s why. Hypothesis 1: I’ll…
Stream the dream – improving Lookback’s video infrastructure and Live player
Reliable, high-quality video has been a fundamental part of Lookback’s platform since the very beginning. We introduced our Live feature in 2016, empowering customers…
6 reasons to use Lookback instead of Zoom/Hangouts for user research
Thinking of replacing WebEx, Google Meet/Hangouts or Blue Jeans with Lookback? This is a common question. There are 6 reasons why. 1. See the…
The New Faces of Research at Lookback
At Lookback we are on a mission to make it easier for companies to talk to their users. On this mission we have learned…
Participant recruitment now even easier
Today we are launching a partnership with European participant recruiter TestingTime.com. This will make it easier and cheaper (50% off for Lookback users) to…
Our 7 product principles, and why we need them
Building a great product is really hard. That’s why we’ve created these 7 principles — to help us make decisions faster and more cohesively….
New: Write tasks for Self-Tests
Now you can finally write detailed instructions when sending out Self-Tests. Perfect for unmoderated testing with remote users: A couple of things to note:…