Curious about Lookback features?
Here’s a list of what we support and FAQs, as of July 2020 High-level capabilities Qualitative research ✔ Mixed-method research ✔ Usability testing ✔…
Our Mobile Participant Experience
Because we are a product that research and design teams use daily, we’ve learned how to pressure test our own product with those same…
How is Lookback different from video conferencing tools like Zoom, Skype or GoToMeeting?
The answer is simple: Lookback is built for research. We know it can take some effort to make a case and get budget approval…
7 Tips on How to Ask the Perfect Questions in User Experience or Market Research Projects
Elements of a good research question, common mistakes and how researchers can avoid them Adapted from and in collaboration with Happy Market Research podcast…
The Art of Moderating Research
Whether or not you’re a practiced UX Researcher, we can all agree that the role of the researcher in moderated sessions is to provide…
Tree Testing with Lookback
What is it? Tree Testing helps UX researchers and designers understand how users navigate their web and app layouts by introducing the user to…
Added notifications for improved collaboration
If you’re leading a remote moderated Live session, it can be tough to balance between the participant’s test, note making and collaboration with your…